Frequently Asked Questions
Find answers to the most common questions about Maysarah Collection.
What sizes do you carry?
We carry sizes XS–3XL across our standard collection. Our made-to-order service offers fully custom sizing to fit your exact measurements.
How long does shipping take?
Standard shipping takes 5–7 business days. Express shipping takes 2–3 business days. Made-to-order items require 2–4 weeks of production before shipping.
Do you ship internationally?
Yes, we ship worldwide via Amazon Delivery and FedEx. International delivery typically takes 10–21 business days depending on the destination.
Can I return a made-to-order item?
Made-to-order and custom pieces are final sale since they are crafted specifically for you. Standard items can be returned within 30 days.
How do I care for my abaya?
We recommend hand washing or using a delicate machine cycle with cold water. Lay flat or hang to dry. Avoid direct sunlight to preserve fabric color and texture.
Are your fabrics ethically sourced?
Yes. We are committed to working with suppliers who prioritize fair labor practices and sustainable materials wherever possible.
Can I customize the embroidery or fabric?
Absolutely! Our made-to-order service allows full customization — fabric, color, embroidery, and fit. Visit our Made to Order page to get started.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, and PayPal. All transactions are secure and encrypted.